Frequently Asked Questions

Shipping & Delivery

How long does delivery take?

Orders are typically delivered within 5–7 business days across India.

Do you offer free shipping?

Free shipping is offered on orders above ₹999.

Can I track my order?

Yes. Once an order is shipped, tracking details are shared with the customer.

Returns & Refunds

What is your return policy?

Returns are accepted within 7 days of delivery. The product must be unused, in its original packaging, and in the same condition as received. Please review the Refund Policy for the full terms.

How long does a refund take?

Refunds are processed within 5–7 business days after the returned product is inspected.

Payments

What payment methods do you accept?

Available payment methods are shown securely at checkout.

Is it safe to pay on Actionverse?

Checkout is secured using Shopify's payment and security infrastructure.

Products

What type of products does Actionverse sell?

Actionverse sells anime-inspired action figures, PVC collectibles and anime streetwear, including Demon Slayer and Dragon Ball-inspired products.

Do you restock sold-out items?

Popular products may be restocked. Contact Actionverse support for availability updates.

Contact Support

For help with an order or product, email actionversesupport@gmail.com.